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Needs Analysis: 4 Ways to Improve Employee Performance
Are you like me and glued to your television during the Olympics? With the London 2012 Summer Olympics almost here, I’m always amazed at what these athletes are able to do. I watch, in awe, as they...
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How to Conduct a Terrible Course
Hola. Yo me llamas Marsha y soy de Canada. Yes, I’m back in the classroom and this time, as a student! My friend convinced me to sign up for a “Survivor Spanish” course. It’s a two-hour class and runs...
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Class Size—Large or Small?
Will it be 5 or 25 learners? The numbers really do make a difference. As with most choices in life, both seem to have their own pros and cons. Let’s start with the smaller class. On the pro side, there...
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How to Energize Your Learners
We all know the importance of keeping our learners active and involved. Now, imagine my surprise when I read an article about schools incorporating 30 minutes of exercise before class begins. It seems...
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A Lesson Learned about Customer Satisfaction
Customer satisfaction is a measure of how products and services supplied by a company, meet or exceeds customer expectations. Today, more than ever, where businesses compete for customers, it is seen...
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How Training Best Practices Have Impacted Education
I just watched one of the most inspirational segments on television and I’m just bursting with joy. It was about Sal Khan, an accidental educator, and his free homemade video tutorials. He has been...
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Marsha’s Potato Latkes
Today is the first in a series of delicious recipes from Langevin’s very own course leaders. We hope you enjoy these tested family favorites, and wish you and yours a very happy holiday season. Feel...
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Beyond Solid Presentation Skills: Fonts Matter
Everyone knows that solid presentation skills are critical for a successful presentation, but who knew that a font could make or break your presentation? Well, it can. Until recently, your biggest...
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7 Tips for Managing Change
I’ve learned over the years, that most people don’t like change. In fact, I’ve heard that the only people who like change are…wait for it…WET BABIES! Let’s face it, for the most part, we like our...
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4 Simple Steps to Manage Any Project
I don’t know if you can relate, but for many of us, the thought of managing a project is usually accompanied by fear and plenty of anxiety. You see, I’m all about the big picture! I can envision what I...
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7 Tips for Giving Effective Feedback
It is difficult to give feedback, and it can certainly be difficult to receive if it is not done properly. The last thing we want to do is attack someone or make that person feel bad. I can think of...
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How to Use Stories to Appeal to All 3 Learning Styles
Written by: Marsha People have been using stories to communicate information and teach since the beginning of time. So, if you’re a new trainer or you’re looking for new ways to deliver your message,...
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Find Your Passion
Written by: Marsha I just watched the most inspirational video, narrated by Alan Watts, called, What if Money Didn’t Matter? The premise of the video is asking yourself the questions, “What would you...
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How to Survive as a Trainer
Written by: Marsha Someone once told me that I have a “GLAM JOB” and they were absolutely right! I meet interesting people every day, put on a show, AND get to travel across North America. No, I’m not...
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5 Stages of Group Development
Written by: Marsha In many of our workshops, we discuss the various skills, traits and competencies required of instructors. Of course, strong presentation skills, as well as facilitation skills, are a...
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How to Use Magic in Training
Written by: Marsha We all strive to be dynamic instructors, and hope that our training captivates and engages our audience. But let’s get real. It’s tough to keep learners motivated in a classroom, and...
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How to Get Management Buy-In for Training
Written by: Marsha I hear it all the time…”Why can’t managers be more involved in training?” “How can we get their buy-in?” “How else will learners apply what they’ve learned back on the job?” It’s...
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Facilitation Skills: How Social Do We Need to Be?
Written by: Marsha Developing rapport with learners and establishing a good learning climate can make or break your sessions; these are key facilitation skills for instructors and facilitators....
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8 Instructional Design Tips for Web-Based Training
Written by: Marsha It finally happened. Yes, it’s true. After 18 years in the business, I am no longer a newbie. I can finally say I completed my first self-paced e-learning course. And here’s the best...
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5 Simple Steps to Resolve Conflicts
Written by: Marsha “It was the best of times; it was the worst of times…” Who knew that I’d be living the first line from Charles Dickens’ classic, A Tale of Two Cities? How could something so joyful...
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